Technical issues with team projects are rare, and most can be resolved by getting a new local copy of the project.
If the steps below don't resolve the issue you're experiencing, please email us at firstname.lastname@example.org for further help.
For instructions on troubleshooting conflicts when upgrading team projects from Axure RP 9 to Axure RP 10, click here.
Getting a New Local Copy
1. Export a Backup RP File
Open your current local copy of the team project and go to File → Export Team Project to File. This will create a standalone
.rp file from the local copy.
If you can't open your local copy of the team project, try recovering an auto-saved backup via File → Recover File from Backup.
2. Get Your New Local Copy
Go to Team → Get and Open Team Project to get a new local copy of the team project.
3. Import Changes from the Backup File
With your new local copy open, use the File → Import from RP File wizard to import any changes from the backup file you created in Step 1. Then check in the changes.
You'll need to do an "unsafe check-out" in order to "steal" any checked out items back from your old local copy.